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Cosmetic Office Policies

Appointments

Our consultation fee is $150. To ensure availability, please schedule your appointments as far in advance as possible. For new patients, please fill out your paperwork prior to your scheduled appointment. Our providers see new consultation patients in each of our two offices.

Cancellations

Our providers set aside 45 minutes for new consultation appointments. If you are unable to keep your appointment, please let us know at least 48 hours in advance to avoid losing your consultation deposit.

Fees

The $150 consultation fee will be applied to any service you decide to proceed with. To reserve a surgical time, we ask for a 10% surgical quote deposit which is non-refundable if the surgery is cancelled within 3 weeks of the scheduled date. Exceptions are made for illness or family emergencies.

Billing & Payment

We accept Visa, MasterCard, Discover, and American Express. For insured patients, deductibles and co-payments are due at the time of visit. We ask for a deposit fee when a surgical date is scheduled. Full payment for surgical procedures is due prior to surgery. Financing options are also available.

Financing

Our friendly and professional staff at Napa Solano Plastic Surgery will be happy to privately discuss reasonable financing options for the procedure you desire.

  • Visa
  • Mastercard
  • American Express
  • Discover

For your convenience, we accept these major credit cards, personal checks, cashiers’ checks or cash.

As service to our patients, we provide a 6 months no point, no interest payment plan through Care Credit. For those who want to extend repayment longer than six months, Care Credit offers flexible extended payment plans. If you would like to learn more, please ask our staff or visit carecredit.com.

Open Payments Database

NOTICE TO PATIENTS OPEN PAYMENTS DATABASE: For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospital be made available to the public. You may search this federal database for payments made to physicians and teaching hospitals by visiting this website: https://openpaymentsdata.cms.gov/

FAQs about Office Policies

What are the office policies for scheduling appointments?

To ensure availability, schedule appointments as far in advance as possible. New patients, please fill out your paperwork prior to your scheduled appointment

What is the cancellation policy for appointments?

Our providers set aside 45 minutes for each consultation. If you need to cancel, please notify the office at least 48 hours in advance to avoid losing your consultation deposit.

How does billing and payment work at the cosmetic office?

Billing and payment procedures are clearly outlined, with various financing options available. Patients are encouraged to contact the office for detailed information on payment methods and financing plans.